Who do I contact if....?
How do I change or reset my personal password to log onto my Members Portal?
Click here to open an illustrated guide on how to do it.
I need to change my postal or email address or telephone number?
- All member details are held solely on their central membership record in a standard format.
- Members can view, update and save their amended contact details through the Members Portal but must follow the standard format.
- Alternatively, members can still request for their details to be amended by the Membership Secretary. Contact Membership Secretary
- Link to Members Portal
I have not received my Newsletter?
Contact our Distribution team
I haven’t got my membership card?
- The card is no longer necessary as long as you can remember your number or have your old card for reference. You must still be a fully paid up member to attend groups and meetings.
- A replacement card can be requested via the Members Portal and will be emailed to you automatically. Note that you might need to scroll down on the email attachment to reveal the card.
- Link to Members Portal
My membership has lapsed how do I re-join?
- If you have been a member of Lancaster and Morecambe u3a at any time since January 2017, do not re-join as a New Member, as this can result in duplicate records.
- Renew your membership online through the Members Portal. Link to Members Portal
- Or contact the Membership Secretary for a Membership Renewal form.
- Go to Members Returning after a Break
I want to contact MOTO; (Members On Their Own)?
email MOTO
I have a question about accessibility, inclusion or diversity?
Contact the Accessibility Officer, email Inclusion and Diversity
I want to offer to help on a working party or in any other capacity?
Contact the Chair
I want to open a password protected document on the website?
The password is in the email which comes with the Newsletter.
I want to contact a Group Leader?
Log on to the Link to Members Portal and go to the Groups section for details.
I want to send an item for the Newsletter?
Send it to News Editor
I want to send an item for the Website?
Send it to Web Manager
I want to get a post on our Facebook page?
Send it to Pauline Lenney